Frequently Asked Questions

Find answers to common questions about our products and services

What is your return policy?

All sales are final. For hygiene and safety reasons, we don’t accept returns, exchanges, or refunds on lash products once shipped. Please review your curl, thickness, and length before ordering — we’re happy to help you choose at support@kdolllashes.com.

Which curl and thickness should I order?

C curl gives a natural lift, CC adds more drama, and D is the most dramatic. For thickness: 0.03 for mega volume, 0.05 for everyday volume, 0.07 for a fuller, denser look. The Biggest Trapper comes in CC. Kill Doll comes in C and CC. Sexy B**** Bottom comes in J and C.

Are these for professional use only?

Yes. KD Lash Lab trays are professional lash extension supplies intended for trained, certified lash artists. They are not for at-home or self-application.